Hard Drive Recovery

recover hard drive files

Hard Drive Recovery Services

Ontrack Hard Drive Recovery Services Help to Retrieve Data From any Hard Drive Failure

Hard drives store all of our critical business and personal files, from account records and contracts to digital photos of loved ones. Although the content on the failed hard disk drive(s) may differ greatly, the sense of shock and despair can be frighteningly similar. Fortunately Kroll Ontrack has been pioneering hard drive recovery methods for nearly 30 years.

Kroll Ontrack can recover files from any brand, model or make of hard drive – click here to contact us and request a free quote or call 0508 872 259 for a free data recovery consultation.

Hard drive data recovery and file recovery involves more than just replacing parts. Ontrack Data Recovery engineers use cutting-edge recovery tools and proprietary processes to ensure the most successful outcome – the result of continual investment in research and development as well as many years of experience. Some of our professional recovery tools and techniques include:

  • Cleanroom Environment:

    Hard disk recoveries related to mechanical failure are performed in dust-free cleanroom environments where they are carefully dismounted, examined and processed.

  • Drive Imaging:

    Damaged or failed hard drives are imaged to a working environment, providing the most complete data recovery possible.

  • Propriety Tools:

    When there is physical media damage, Ontrack Data Recovery tools can read around the damaged area.

Note:Trying this on your own or through an inexperienced fata recovery provider may lead to further damage to the drive.

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Why Do Hard Drives Lose Data

Ontack Data Recovery engineers classify hard drive data loss in two categories:

  • Logical Failure:

    The hard drive is in working order but some files or data cannot be accessed for logical reasons such as a lost partition, accidental reformatting, viruses, corrupt or damaged files or accidental deletion of files.

  • Mechanical Failure:

    The hard drive is not functioning; the device is not turning on or it is not being read correctly. The most common causes are head crashes and motor failures and are often characterised by strange grinding, scratching or clicking noises coming from the device.

The list of incidents that cause hard drives to fail and lose data is not limited, but some of the main causes that Ontrack Data Recovery services recover from everyday include power surges, overwriting, physical damaged, natural disasters and viruses.

For more information about hard drive failure and data recovery call Kroll Ontrack on 0508 872 259 for a free phone consultation and quote.

Tips for Hard Drive Data Loss:

  • Water Damaged Hard Drives:

    If your hard drive experiences water damage, DO NOT TRY TO DRY IT OUT. Drying the hard drive can lead to corrosion and further data loss. Place the hard drive in an air tight zip lock bag and post it to the Kroll Ontrack office for data recovery services. Click here for more shipping and packaging information.

  • Hard Drives that are making noises:

    If you’re hard drive is making strange clicking or grinding noises turn it off immediately. This noise might be an indication that your drive has experienced a head crash and is not reading the data correctly. Forcing a damaged head to read data will result in permanent unrecoverable damage to your files. If your hard drive is making strange noises then click here to fill in our quote request form or call 0508 872 259 for a free data recovery consultation.

  • Missing, Reformatted or Accidentally Deleted Files:

    If you have accidentally deleted files and you need to recover them then you may want to try our DIY data recovery software; you can download a free trial of the software that will tell you if your files are recoverable. If the files are recoverable then you simply purchase the full license of the software to download the data.

The Kroll Ontrack Advantage

Kroll Ontrack Data Recovery services are recognised by major hard drive manufacturers and are authorised by Western Digital, Fujitsu, Hitachi, Samsung and Toshiba to unseal hard disk drives for recovery without voiding the manufacturer’s warranty.

For more information about our hard drive recovery services, call 0508 872 259 for a free data recovery consultation or learn about our data recovery process here.
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